Refund Policy

Last updated: October 16, 2026

BlankBuilder (blankbuilder.app) is operated by Verba Inc. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

14-day refunds

You can request a refund within 14 days of your purchase. This applies to subscriptions (Basic, Pro and Ultra, monthly or yearly) and to credit packs.

Refunds are handled by Paddle in line with Paddle's refund policy and the Paddle Buyer Terms. Refunds are issued to your original payment method.

How to request a refund

Choose one:

• reply to your Paddle receipt email, or visit paddle.net to find your order and request a refund; or
• email us at [email protected] with the email address you used to purchase, and we will pass your request to Paddle.

Cancelling a subscription

You can cancel your subscription at any time from your account or by contacting us. Your plan stays active until the end of the period you have paid for, and you will not be charged again.

Your legal rights

Nothing in this policy limits the rights you have under the consumer laws of the country where you live.